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Responsible Gaming

  1. Principles for safer play
  2. Set limits and stay in control
  3. Recognise warning signs
  4. Take a break or exclude yourself
  5. Protect children and young people
  6. Find confidential help in Great Britain

Winzter encourages visitors to winzter-gb.com to treat gambling as paid entertainment, not as a way to earn money or recover financial losses. Outcomes are uncertain, and only money that is not needed for everyday living should ever be used.

Responsible gaming means making deliberate choices about spending, time and frequency. This page explains practical safeguards for adults in Great Britain, signs that gambling may be causing harm, and routes to independent, confidential support.

Principles for safer play

Set clear boundaries before gambling and review them regularly. A limit should reflect what you can comfortably afford after rent or mortgage payments, household bills, food, transport, savings and other commitments.

Do not assume that a run of losses makes a win more likely. Avoid gambling when upset, stressed, under the influence of alcohol or drugs, or otherwise less able to make considered decisions.

  • Gambling is restricted to people aged 18 or over in Great Britain.
  • Use gambling for entertainment only, never as a source of income.
  • Accept losses as the cost of the activity rather than money to chase.
  • Take regular breaks and maintain other interests and social activities.
  • Never borrow money or use essential household funds to gamble.

Set limits and stay in control

Decide in advance how much money and time you are prepared to spend. Keep a record across all gambling services, not only activity connected with Winzter, so that you have a complete view of your behaviour.

Review the responsible gaming or account settings available through services accessed from winzter-gb.com. Depending on the operator, controls may include deposit, loss, wagering or session limits, reality checks, time-outs and self-exclusion. Contact the relevant operator’s support team if a control is not easy to locate.

  • Set limits before starting, rather than changing them during play.
  • Use a timer or alarm to mark the end of a planned session.
  • Do not cancel a break because you feel close to winning.
  • Check bank statements and gambling histories regularly.
  • Consider asking your bank about gambling-payment blocks.
  • If stopping is difficult, use self-exclusion instead of relying on willpower alone.

Recognise warning signs

Gambling-related harm can develop gradually and may affect finances, relationships, work, study and mental health. No single sign proves that someone has a problem, but repeated or escalating patterns are a reason to pause and seek advice.

  • Spending more money or time than intended.
  • Trying to win back losses through further gambling.
  • Hiding gambling activity or being dishonest about spending.
  • Borrowing, selling possessions or missing bills to fund gambling.
  • Feeling restless, anxious, low or irritable when not gambling.
  • Neglecting work, relationships, sleep or other responsibilities because of gambling.

Take a break or exclude yourself

A short time-out can help interrupt an unhealthy pattern. If a longer break is needed, self-exclusion prevents access for a chosen period under the applicable operator’s arrangements. Follow the instructions provided by each gambling operator you use.

GAMSTOP is the free national online self-exclusion scheme for gambling businesses licensed in Great Britain. Registration at gamstop.co.uk can restrict access to participating operators. Device-blocking software and bank gambling blocks can add further layers of protection, but no single measure should be treated as complete on its own.

  • Remove gambling applications and unsubscribe from promotional messages.
  • Ask operators to close or restrict accounts where appropriate.
  • Use GAMSTOP to self-exclude from participating GB-licensed online operators.
  • Consider blocking software such as Gamban for personal devices.
  • Tell a trusted person about your plan so they can support it.

Protect children and young people

Under-18s must not gamble. Adults should keep account details, passwords, payment methods and identity documents secure, particularly on shared devices. Do not leave a logged-in gambling account unattended.

Use device-level parental controls and content filters where appropriate. Talk openly with young people about chance, advertising, in-game purchases and the financial risks of gambling.

  • Never allow a child to use an adult’s gambling account.
  • Use unique passwords and do not enable shared-device autofill.
  • Keep bank cards and verification documents out of reach.
  • Check app-store and broadband parental-control settings.

Find confidential help in Great Britain

Independent support is available whether you are concerned about your own gambling or someone else’s. You do not need to wait for a crisis before asking for help.

  • GamCare provides information, treatment and the National Gambling Helpline at 0808 8020 133, available 24 hours a day.
  • Visit gamcare.org.uk for live chat, forums and details of support services.
  • Visit begambleaware.org for information and routes to free support.
  • Gamblers Anonymous offers peer-support meetings at gamblersanonymous.org.uk.
  • If gambling is affecting your mental health, contact your GP or NHS 111 for advice.
  • If there is an immediate risk of harm, call 999 or go to A&E.

Responsible gaming is an ongoing process rather than a one-off decision. If activity connected with Winzter or any other service no longer feels manageable, stop, use the available controls and contact an independent support organisation.

This information on winzter-gb.com is intended as practical guidance for adults in Great Britain. Support services and contact details can change, so check the named organisation’s website for current information.